Useful Info - SgDirectHelpers

Hiring a helper currently working in Singapore (Transfer Helper)

To hire a transfer helper in Singapore, you need to secure the current employer’s consent, apply for a new Work Permit through the Ministry of Manpower (MOM) website, ensure the helper has completed the required medical examination, and obtain mandatory insurance and a security bond. The existing employer must also agree to the transfer and pay the levy until the new Work Permit is issued. You can manage the transfer process either on your own or through SgDirectHelpers so you can hire with confidence and ease.

Here’s a more detailed breakdown:

Secure the Current Employer’s Consent:

You need to request consent from the current employer for the transfer through MOM’s FDW eService.
The existing employer has 5 working days to agree or reject the transfer request.
If consent is given, the process can proceed.

Apply for a New Work Permit:

Log in to MOM’s FDW eService to apply for the Work Permit.
This involves providing details about the new employment arrangement and ensuring the helper’s medical examination is up to date.
If the application is approved, MOM will email you the In-Principle Approval (IPA).

Fulfill Requirements:

Purchase mandatory maid insurance (personal accident and medical) and a security bond.
Finalize the employment contract terms with the helper and sign the declaration form.

Coordinate the Transfer:

You should coordinate with the current employer to set a transfer date.
On the agreed date, you need to get the Work Permit issued through the FDW eService, upload the declaration form, and print out the temporary work permit.
The current Work Permit will be automatically cancelled upon the issuance of the new one.

Other Important Considerations for the new employer:

Be at least 21 years old and not an undischarged bankrupt.
Apply for the work permit at least 30 days before the helper’s work permit expires.
The transfer process can take around 3 weeks but may take longer if more information is needed.
The due date to get the new work permit issued is within 21 days from work permit approval, or before the current work permit expires, whichever is earlier.

From securing the existing employer’s consent to applying for the work permit, let SgDirectHelpers handle it all so you can hire with confidence and ease.

Hiring a helper from overseas (Finished Contract/Ex-Singapore Helper)

To apply for a Work Permit for a Migrant Domestic Helper in Singapore, you will need to apply online through the Ministry of Manpower’s (MOM) FDW eService. First, obtain written consent from your helper, then log in to the eService using your Singpass to fill out the application. You’ll need to pay a $35 application fee. The processing time is typically around 1-3 weeks. You can apply for the Work Permit either on your own or through SgDirectHelpers so you can hire with confidence and ease.

Here’s a more detailed breakdown:

Obtain Written Consent:

Get your helper’s written consent to apply for the Work Permit.

Access the FDW eService:

Complete the Application:

Fill out the online application form with the required information about yourself and the helper.

Pay the Application Fee:

Pay the $35 application fee.

Application Processing:

The MOM will process the application, which usually takes 1 week.
You can check the status of your application online.

In-Principle Approval (IPA):

If approved, you will receive an IPA letter and declaration forms.
The IPA letter needs to be sent to your helper to enter Singapore.

Work Permit Issuance:

Request the Work Permit issuance online after your helper arrives.
Provide details for card delivery and nominate recipients.
Pay the $35 issuance fee.
Print the Temporary Work Permit and give it to your helper.

Fulfill Requirements:

Buy a security bond and medical insurance for your helper.
Ensure your helper attends the Settling-In Programme if it is her first time working in Singapore.
Check the Temporary Work Permit on whether your helper needs to register her fingerprints and photo at MOM. If it is required, your helper needs to register within 1 week of issuing the Work Permit.

Other Important Considerations for the new employer:

Be at least 21 years old and not an undischarged bankrupt.
The work permit application takes about 1 week to process but may take longer if additional information is required.
MOM will deliver the Work Permit card to the given address within 5 working days after your helper registers and has her documents verified. If your helper does not need to register, MOM will deliver the card within 5 working days after verifying her documents.

From obtaining the helper’s written consent to applying for the work permit, let SgDirectHelpers handle it all so you can hire with confidence and ease.